VibePractice · Support

Support

Contact: NancyStewart9421@outlook.com · Last updated: 2026-05-28

Email Support

Send us an email and we’ll help you troubleshoot. Please include a short description and screenshots if possible.

What to include

App version, iOS version, device model, and steps to reproduce. This helps us resolve issues faster.

Common Questions

1) Notifications aren’t arriving

Open Profile → Notifications and make sure the master switch and at least one reminder type are enabled.
In iOS Settings, confirm Notifications are allowed for VibePractice (Alerts/Sounds as desired).
Verify Focus / Do Not Disturb isn’t silencing notifications.
Try changing the reminder time and wait for the next trigger.

2) Purchases didn’t show up

Ensure you are signed into the same Apple ID used for the purchase.
Wait a moment and try again (the App Store may take time to confirm).
Contact us with the purchase date/time and a screenshot of the App Store receipt if available.

3) The app feels slow or behaves unexpectedly

Close and re-open the app.
Restart the device.
Make sure you’re on the latest version of VibePractice and iOS.

Contact

Email us at NancyStewart9421@outlook.com. If you’re reporting a bug, please include:

What you expected to happen
What actually happened
Steps to reproduce
Device + iOS version
App version